Support

Email support@tryflickai.com and you’ll get a reply from a person. If something is broken, say which iPhone and which iOS version — it usually saves a round trip.

Common questions

My sign-in link never arrived

Check spam first. The link expires quickly and can only be used once, so if you requested several, only the newest will work. Still nothing? Email us and we’ll look it up.

Scroll Mode isn’t blocking anything

Blocking needs Screen Time permission. If you skipped that prompt, go to Settings → Screen Time on your iPhone and make sure Flick AI is allowed, then turn Scroll Mode off and on again.

The block screen sent me to the wrong app

iOS does not tell us which app you were in — you pair each app once, the first time it interrupts you. If a pairing is wrong, remove it from the Scroll Mode setup screen and pair it again.

How do I cancel my subscription?

Settings → Apple Account → Subscriptions on your iPhone. Cancel at least 24 hours before renewal. Refunds go through Apple at reportaproblem.apple.com.

How do I delete my account and my data?

In the app, from your profile. It deletes everything permanently — decks, cards, progress and uploaded material. There is no undo. See the Privacy Policy.

A card is wrong

Cards are generated from your material by a language model, and it does get things wrong. Tell us which deck and we’ll look at it — those reports are how the generation gets better.